Arrogance:
“The act or habit of arrogating, or making undue claims in an overbearing manner; that species of pride which consists in exorbitant claims of rank, dignity, estimation, or power, or which exalts the worth or importance of the person to an undue degree; proud contempt of others; lordliness; haughtiness; self-assumption; presumption.”
Source: Wiktionary
Vera & Jean-Christophe
For a related article on Chinglish, see our first impressions on China.